Below are frequently asked questions, you may find the answer for yourself.
Desidawayi is an online portal where you can get ayurvedic and herbal products of all popular brands. We believe in providing you with authentic and genuine products.
Yes, Desidawayi is a registered trademark and any unauthorized use of the name will attract legal action.
We offer Authentic Ayurvedic products of all popular brands.
Yes, you can have paid online consultation with our experienced ayurvedic doctors.
You can simply add the products you want into the cart, do check out, put shipping address and pay the amount online through our safe and secure payment gateways. Once the order is confirmed, your products would be dispatched within 2 working days.
Currently we are providing the product delivery to limited states and pincodes. We are delivering in all major cities and states - Delhi, Mumbai, Chennai, Banglore, Lucknow, Chandigarh etc and in most of the cities of Haryana, Uttar pradesh, Punjab, Rajasthan, Madhya Pradesh, Chattisgarh, Bihar and Uttarkhand. For rural areas it is requested to confirm through whatsapp on 9911529118 before ordering.
We are constantly expanding our product range. Still if something is missing then you may email us the product you are looking for. Do mention the exact name and company of the product and also try to attach the product image if possible. We'll try our best to provide you the product you need. You may email us on care@desidawayi.com or send us the details through whatsapp.
Yes, you need to create an account to ensure smooth delivery of your product at your address. You can delete your account data or delete your account anytime through your dashboard.
You can cancel your order anytime through your dashboard. Cancellation fees will be applicable as per the policy.
You can return the eligible products. Return charges need to be paid by the user as per the policy.
Depending upon your delivery pincode we use third party shipping partners such as Bluedart couriers, DTDC couriers, Trackon Courier, India Post (Speed post), The Professional Couriers, Madhur Couriers, Shiprocket, Delhivery, Ecom Express, Ekart, and Amazon.
We ship only selected products internationally. Please contact through WhatsApp at +919911529118 for you specific requirement.
Product delivery should be expected within 3-15 working days depending upon the delivery pin code. We also provide quick same-day delivery in Delhi NCR only through delivery partners like Porter and Uncle Delivery. The fee for expedited same-day delivery is in addition to any other shipping charges.
You'll receive a tracking code that you can use at out shipping partner website to track your order.
We accept payment through our secured partner payment gateways such as paytm, cashfree, phonepe, razorpay and payumoney. We also accept direct UPI payments.